You have to be over the age of legal majority /usually 18 years old/ to participate in real-money games. There is no age limitation on play games for fun.
Yes, we offer games for fun, too. You can play games for fun when you are logged out. These games are a perfect opportunity for you to learn the rules and the practise basic game strategies.
Please go to the Login section and click on the link “Forgot your password” to retrieve your password. You will receive temporary password by email. Please go to your “Profile” and in option “Change password” by using temporary password you can change password to a new one.
Go to the Casino games in the menu, choose the game you wish to play and click on the “Game rules”. You will get detailed information about the game – you can even use this feature while in the middle of a game!
We are using a very sophisticated Random Number Generator (RNG) to create a randomized outcome for each game.
We use 128-bit SSL encryption used by most banks and credit card companies. All your personal information is handled with the highest security.
All you need to do is deposit money. You will obtain 50% welcome bonus of your first deposit.
You will get 25% monthly bonus every month from your first deposit in applicable month.
You can get 50 EUR welcome bonus maximum. The treshold for monthly bonus is 25 EUR.
To convert your welcome/monthly bonus we require that you wager 30 times the bonus amount.
Example: If you get monthly bonus 25 EUR from 100 EUR deposit, you need to wager 750 EUR.
No, your bonus will not be released if you play the roulette and blackjack. These are games in our casino which are not considered in bonus wagering requirements.
You can check your bonus in section “My bonus” where you find detailed information about your bonus.
Validity of all bonuses is 30 days from entering date. When you did not convert your bonus within 30 days, it will expire.
All wagering is done in EUR for simplicity, however, you may make a deposit in any currency you like and we will be happy to credit your account in EUR at the current bank exchange rate.
You need to fill in registration form first. Once you are logged into your casino account, you can choose from our deposit options – payment by credit card, Moneybookers, Neteller or PaySafeCard, Click2Pay, ClickandBuy, etc.
Minimum deposit is 20 EUR.
It is 500 EUR per transaction.
Eurocasinobet accepts VISA a MasterCard, Visa Electron.
Processing time depends on payment option you choose:
According to our casino policy, all withdrawal requests (except Moneybookers, which is processed immediately) awaiting to be processed show up as “pending withdrawals” in “Withdrawal options” section in the menu, for about 1 – 2 business days from your initial withdrawal request date. You can cancel withdrawal request as long as they show up in the ” Withdrawal options” screen, and return the requested amount back to your casino account, so you can go ahead and play.
You always have access to your funds. At anytime you can request a “payout” from your account, subject to a maximum of 3 withdrawals during any 7 day period. If you will request more than 3 withdrawals during 7 days, they will be moved to next 7 day period.
It may be better for you to consider entering bigger amounts than small ones less often. This way you will still have a chance to withdraw in the case of win.
If you have already more withdrawals you may choose to cancel them. Count together amounts of these withdrawals and put them all into one new witdrawal request. Then you will get paid everything at once and you will still have a chance to ask for 2 more withdrawals in this week.
You have already paid me withdrawals in the past and didn’t ask me to send you any documents, why do you ask for it now?
For the payout on Moneybookers and NETELLER account when the amount of paid and unpaid withdrawal requests reaches at least 1000 EUR, you need to provide us with copy of passport or another identification document(ID).
For the payout on bank account (if deposit was done with credit card) when the amount of all paid and unpaid withdrawal requests reaches at least EUR 500 EUR.
For the first payout in the case of use someone else’s credit card or when the amount of already paid and unpaid withdrawal requests to credit card reaches at least 1000 EUR.
In the case of use a certain credit card which has to be verify that a non-fraudulent payment was made or fraudulent player is paying out.
Please use this email address: firstname.lastname@example.org
Please use scanner to scan documentation. If you don’t own one you may even use camera to make photos and send them by email or regular mail.
Third option is to use FAX: + 421 41 5620559.
Please send us some other identification document like driving licence, etc.
If your ID doesn’t include your address, we require proof from the address you used to register with us.
Please send us some bill for example-telephone, TV, electricity bill, invoice, etc. Document where your name and address will be easily visible.
It is the credit card authorization form.
This amount is one of your deposit amounts. It is not amount of your win or fee required for transfer of your withdrawal.
You can decide if you want to use your credit card in the future in our casino or not.
We send more CCA forms only if you used more than one credit card to deposit and only if these deposits passed through to your player’s account balance. We require to fill in details from each credit card to each form individually.
It is the bank transfer authorization form.
Print them please, fill them in, scan them or make a photo with your camera and send them back to us.
It is informing document from your bank giving you information about balance in your account and individual transactions.
You don’t need to worry. We don’t need any information about your personal transactions on your account. All we need is the header of this document.
You may either ask in your bank personally for confirmation or if you have access to internet banking you can send us a screenshot of your bank statement.
International bank account number, which is necessary for us to make international bank transfers.
It is a bank code which we use in international transactions.
Yes. In order to distinguish you from the other users logged on we store a cookie in your browser during your session at our casino.
Since the casino uses flash, it can be run on any computer. The casino is optimized for a screen size of 1024×768 or higher. Soundcard enhances the gaming experience, but is not necessary.
The next time you log in to the casino and play this game, it continues at exactly the point where you left. Your casino balance remains the same.
There could be a number of reasons for this. For example: